Pros: fast interface, ease of use, screen, keyboard, new smaller size, improved app memory, music player
Cons: keyboard might be too small for some. Stock SD card is only 2 GB, but can be expanded to 32 GB
Summary: I traded in my tough-to-text-on blackberry storm for the new tour and I haven't been happier with a phone. This phone epitomizes what RIM does best. The keyboard is great, the interface is snappy, the app memory issues are resolved. A big smaller and more refined than the bb bold. I want straight to verizon to return my newly-purchased storm and get this device. I love this device, you'll love it too.