Pros: Better value, flexible, good coverage
Cons: A few problems with receiving calls, their stores are ALWAYS horribly busy with long lines for help.
Summary: I switched to AlltelU from another prepaid service to get a newer phone and a cheaper rate. I had no problems with the phone or the customer service. I like being able to refill the phone online and get a few extra free minutes. I can receive and make a call even when I don't have any bars, and in places where my friends with other major carriers can't connect. My only problem has been that sometimes people calling me get a message that I'm not available, even when I'm in an area that has great reception and even though I have voice mail. It's intermittent, so I just chalk it up to a glitch in their network and don't bother calling customer service.
I've been very happy with Alltel, and hate that they've been bought by Verizon. I'll have to switch because Verizon is anti-gun. I'm afraid that any other major carrier I try will be horrible.
