I've had them all but Boost is the Best
Overall Rating:
5 out of 5
By: Origene P on Wednesday, October 20, 2010 5 out of 5From: Buffalo, NY (United States)
Experience: 3 Months
Pros: Of course the price{Ive got the blackberry plan}, I live in Buffalo and the service is great(never had an issue} I guess some people who live in more rural areas can complain but I don't know anything about that. The 3G speeds are pretty decent, the youtube app on the curve 8330 sucks but if you get the opera mini browser you get better quality videos from youtube. I've called Customer service once or twice to pay the balance but have never had any issues.Cons: The phone selection is a bit limited. They don't explain that the IDEN phones are on a slower network so the web wont work the same as the CDMA phones. The motorola I1 might look enticing but its got a slower processor than other android phones and the network speeds are slower due to the phone being an IDEN Summary: I've had most of the other carriers (tmobile, verizon, and even Nextel before sprint bought them) the service was horrible with tmobile, I lived on the second floor of an apt building at the time and had to hang the phone out the window while talking on a wired headset to make calls. Verizon I had most recently and they will just nickel and dime you to Death. Nextel was just too expensive from the beginning. Boost mobile is definitely the best option. I constantly stream media while im at work, im connected to my friends with the facebook app. I shop on ebay with that app, I can go on and on. Definitely the best phone service I've ever had and I cant see my self switching anytime soon
My Boost Mobile Horror Story
Overall Rating:
1.7 out of 5
By: Yossarian N. on Thursday, October 07, 2010 1.7 out of 5From: Worcester, MA (United States)
Experience: 1 Years
Pros: Strong signal, plan pricesCons: HORRIBLE SERVICE REPS, UNDERHANDED TACTICSSummary: The customer service for the company is horrible. I had called and asked about a refund for money I just paid that day and to see about switching me plan. The first rep(REP ID QZ281626) said, I can not do refunds. Not that the company doesn't. So, confused on her answer I asked to speak to a supervisor. The supervisor said I will give you a refund for the balance in your account since we can not give you a refund for the payment just made. She transferred me to the Processing Department. The rep there(John, REP ID 0011) told me that Boost Mobile does not give refunds. I said I don’t understand why the supervisor told me they would be its whatever, nothing anyone can do, I will deal. But then the first rep called me to harass me and say "haha, I told you you can't get a refund". I called back to complain and sent a email to them regarding it. The two days later a rep(Melissa, REP ID CR894942) called me ask said we will give you a refund because of what happened. But once transferred to the Processing Department, the rep there(Julian, REP ID 0992) and her supervisor(Colleen, REP ID 0684) told me that despite the fact I was called as told that i would be getting a refund that they could not give me one. I was switched back to customer service where the rep( Marge REP ID 1337619) once again said yes you are suppose to be getting a refund and switched me back to the Processing Department where the rep(Brandon, REP ID 10607) where once again I was told I would not be getting a refund. I emailed them about what amounted to a slap in the face they gave me by calling me and saying they would refund me due to there rep using my customer information to call me and then saying no not even 10 minutes later. I got a call two days later from a rep(Mary, REP ID CR527602) who said that Boost does not give refunds. I explained to her that I was told because of their reps actions I would be getting one despite policy. I then talked to her supervisor(Tracy, REP ID CR554135) who told me that despite the fact that yes it is listed on my file to give me a refund that because the Processing Department and Customer Service does not share files and notes that Processing could not see that Customer Service had given the ok to refund me. She also said in a very bitchy way that no she would not talk to the Processing department to get me my refund. That despite being promised a refund by Customer Service(who can't give refunds but can give the ok to give them) that the Processing department did not have to give it to me and they didn't have to make them. They are set up in a way that one department can tell you that will do something knowing that the other does not have to honor it.
Great service, can use tough as nails Motorola iDEN phones
Overall Rating:
5 out of 5
By: t v on Monday, August 23, 2010 5 out of 5From: Saint Augustine, FL (United States)
Experience: 30 Days
Pros: -Starter Kit allows use of older/tougher Motorola IDEN phones
-Great service, clear calls, decent texting
-Unlimited $50/month is a bargainCons: -'My accounts' at boostmobile.com is a little too simplistic
Summary: First of all, I would like to say that I absolutely love my boost mobile service. I was paying almost twice as much with T-mobile for their unlimited min, text, and web. Second of all, I enjoy the fact that I could dig up my old reliable nextel phone and use it with boost. Their starter kit comes with a new sim and a $10 account credit...all for just $20 at radio shack. Call quality is clear and crisp, texting is decent (although on some high traffic nights...like fridays...there may be a little delay with sending/receiving), and web browsing is great. My i355 works seamlessly with Opera Mini, I can check espn scores, weather radar, news, and even process credit card payments for my company on it (the openwave browser that comes packaged on most IDEN phones is garbage...upgrading to opera is a must to take advantage of unlimited web)
Call quality is great, albeit, with any IDEN phone, I would recommend one with an extendable external antenna if possible...they arent the coolest looking things, but they work great.
My accounts at boostmobile.com could use a little upgrading, but all the basic features are there, you can change your plan, add money, check activity, etc...and thats about the only con i can see with boost mobile.
-Great service, clear calls, decent texting
-Unlimited $50/month is a bargainCons: -'My accounts' at boostmobile.com is a little too simplistic
Summary: First of all, I would like to say that I absolutely love my boost mobile service. I was paying almost twice as much with T-mobile for their unlimited min, text, and web. Second of all, I enjoy the fact that I could dig up my old reliable nextel phone and use it with boost. Their starter kit comes with a new sim and a $10 account credit...all for just $20 at radio shack. Call quality is clear and crisp, texting is decent (although on some high traffic nights...like fridays...there may be a little delay with sending/receiving), and web browsing is great. My i355 works seamlessly with Opera Mini, I can check espn scores, weather radar, news, and even process credit card payments for my company on it (the openwave browser that comes packaged on most IDEN phones is garbage...upgrading to opera is a must to take advantage of unlimited web)
Call quality is great, albeit, with any IDEN phone, I would recommend one with an extendable external antenna if possible...they arent the coolest looking things, but they work great.
My accounts at boostmobile.com could use a little upgrading, but all the basic features are there, you can change your plan, add money, check activity, etc...and thats about the only con i can see with boost mobile.
SWITCH TO BOOST!!!!! STOP WASTING MONEY!!!!!
Overall Rating:
4.3 out of 5
By: asf asdf on Wednesday, July 28, 2010 4.3 out of 5From: asdf, IL (United States)
Experience: 21 Days
Pros: LOW COST!!!!! NO HIDDEN FEES!!!!NO CONTRACT!!!!Great coverage, Unlimited talk/txt to any carrier, Unlimited Internet/Email Access, Great phone(I have the Sanyo Incognito)Best phone service ever- I am totally impressedCons: None that I can think of...possibly a cheaper quality handset than the average on the market but I have absolutely no complaints with mine. I love itSummary: I always believed the big guys like verizon and att had the best coverage - not true. I had verizon for several years and the bill kept increasing. I didn't have unlimited talk and I didn't even have a data plan and was paying almost $100 bucks a month!!! It was ridiculous. I switched to boost for a few weeks before cancelling with verizon. I was soooo happy with service for the price. I can go on facebook, email, google, google maps, talk/txt anyone on any carrier for 50 bucks a month. The service is excellent. I have only lost a call once or twice since I started. Most every call - to verizon, sprint, att are all crystal clear. I cancelled with verizon, it was a no brainer.
terrible service boost mobil coverage/ Creative billing with Verizon
Overall Rating:
1 out of 5
By: James James on Sunday, July 11, 2010 1 out of 5From: Corunna, MI (United States)
Experience: 6 Months
Pros: Boost Mobil; Inexpensive cost without hidden fees. VS. Verizon wireless; good coverage
Cons: Boost Mobil has terrible terrible coverage even in areas of proposed good coverage. VS. Verizon wireless creative billing practices
Summary: I am not joking, boost mobil drops or breaks up half the calls i make or receive. I have had text messages and voice mail that arrive days later. now they are trying to correct the problem by offering to sell me an external antenna that attaches to the back of the phone. this phone company is unreachable and irresponsible. and as soon as verizon gets with the realistic money program I am going back to them because they have good service, but verizon has creative billing practices, they will screw you if you go over on your plan. They could easily send a courtesy text message when a customer is at the limit of their plan but they play dumb about it. Verizon customer service told me they couldn't possibly monitor all of their customers plans and minute usage. I told the customer service person that i understood that he was not responsible for policy but that someone in his company had made that B.S. choice and he had to take a hard line about it. He then went on to inform me that the program is available if I set it up in my phone. Make up your mind... just do it for us as a service like offering free ring tones or voice mail or texting, But it was to late I had already decided to fire Verizon thats right I fired Verizon, that sounds odd but it is true. I may hire them back some day... or not. the problem is this: Verizon does not want to loose a line item in the profits. but it will cost Verizon more when they loose hundreds of thousands of customers families like my microscopic 4 member family . Hay Verizon your a telecommunications company you can text your customers we are not foolish we are poor do not confuse the two . For now its Boost (Sucks) Mobil. Im going to try the antenna. lol
Cons: Boost Mobil has terrible terrible coverage even in areas of proposed good coverage. VS. Verizon wireless creative billing practices
Summary: I am not joking, boost mobil drops or breaks up half the calls i make or receive. I have had text messages and voice mail that arrive days later. now they are trying to correct the problem by offering to sell me an external antenna that attaches to the back of the phone. this phone company is unreachable and irresponsible. and as soon as verizon gets with the realistic money program I am going back to them because they have good service, but verizon has creative billing practices, they will screw you if you go over on your plan. They could easily send a courtesy text message when a customer is at the limit of their plan but they play dumb about it. Verizon customer service told me they couldn't possibly monitor all of their customers plans and minute usage. I told the customer service person that i understood that he was not responsible for policy but that someone in his company had made that B.S. choice and he had to take a hard line about it. He then went on to inform me that the program is available if I set it up in my phone. Make up your mind... just do it for us as a service like offering free ring tones or voice mail or texting, But it was to late I had already decided to fire Verizon thats right I fired Verizon, that sounds odd but it is true. I may hire them back some day... or not. the problem is this: Verizon does not want to loose a line item in the profits. but it will cost Verizon more when they loose hundreds of thousands of customers families like my microscopic 4 member family . Hay Verizon your a telecommunications company you can text your customers we are not foolish we are poor do not confuse the two . For now its Boost (Sucks) Mobil. Im going to try the antenna. lol
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