Pros: None.
Cons: Can't access email after a month.
Web connection is extremely slow.
Customer and Tech Service are horrendous.
I 9 phone is overrated and poor quality for its cost.
Summary: I cannot access Gmail. During the past month, I have made numerous phone calls to Boost about this, easily spending 10 hours on the phone with them. At first, Boost claimed it didn't understand the problem, each time asking the same questions, and giving me the runaround. Finally, today, Boost says it does not provide access to gmail and I should have read the fine print (wherever that may be).
I do not accept this argument.
Boost advertises its monthly unlimited service as unlimited calls, texting, and web access, and web access. That implies the ability to access major web-based email. Therefore, I consider this to be false and deceptive advertising.
Other problems:
The web connection is extremely slow.
The I 9 phone worst designed phone for its cost that I have ever encountered.
During the past month, every time I called I got the same routine every time: How sorry they were. The last call, I didn't get even that. Then they proceed to ask the same questions. Supposedly I have an account into which they're entering notes, but every time I call it's was a complete blank slate.
You can't contact Technical Support directly, and Techical Support either does not respond, or does not respond in the timeframe and gets back to the customer with a half-a--ed voicemail or email claiming it needs more information. No call back information is left. Then you have to go through Customer Service again and play 20 questions, even if you say you are returning a Tech Support call. Then you get shoved down the black hole of hold again.
