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Write your own Boost Mobile review
Boost Mobile
2.5
2.6
2.6
2.6

my phone

Overall Rating:
2.7 out of 5
By: Rose Green on Saturday, April 04, 2009
From: Burbank, CA (United States)
Experience: 1 Days
Pros: I get to keep my old cell number.

Cons: But I have to purchase one of their phones.

Summary: My friend has boost mobile and tried her card in my phone and it worked great. I like my old phone
and I can't afford another phone! No boost mobile
phone, then no service.

0 out of 2 people found this review helpful

Boost is not worth it

Overall Rating:
1 out of 5
By: No Name on Thursday, April 02, 2009
From: Albuquerque, NM (United States)
Experience: 1 Days
Pros: none

Cons: I had to pay 50.00 to activate the phone only to find out it didn't work in my area. Every call I made was dropped after a minute or two. Tech support told me that I would have to use my phone outside as the solution. Even outside the calls were dropped, not that using the phone outside was a solution. After a few hours of trying to get the service to work I gave up and asked for a refund on the phones and activation fee. Was told by CS that they wouldn't refund or take back the phone.

Summary: Anybody who needs real phone service should not consider Boost.

2 out of 6 people found this review helpful

Great Phone

Overall Rating:
4 out of 5
By: Robert Jones on Saturday, March 28, 2009
From: Chattanoga, TN (United States)
Experience: 4 Months
Pros: Price. No contract.

Cons: Phone Selection.

Summary: First off I don't understand why people complain so badly about this service. All phone companies are the same. What company lets you talk to someone on support quick? Not many. Now I have had it for 4 months now and NEVER had a problem. Get great service, the internet is a bit old fashioned but hey, its a basic phone, and it was only $20. The fact is, if you want a phone with unlimited everything then this is a great phone and an unbeatable price, and if you come to find out you don't like it, sell the phone, and don't get another month, your only out $50. But if your one of the MANY people like me, you will be very pleased.

2 out of 4 people found this review helpful

Boost Mobile Terrible in All Ways

Overall Rating:
1 out of 5
By: Joe Barber on Saturday, March 21, 2009
From: Denver, CO (United States)
Experience: 90 Days
Pros: Cheapest Unlimited Plan Around

Cons: Took 1 month for Boost to get my SMS/MMS working. Can't receive Google Mobile, Yahoo Mobile, Twitter and many other shortcode services at all. Customer service is the worst with which I have ever dealt. Can't fix things, can't answer questions, weekend people are overseas with thick accents. SMS/MMS often delayed 1-24 hours. Hold times on customer service are pretty long, never faster than 10 minutes to reach a human. Boost mobile has trouble porting in numbers from other carriers.

Summary: Boost Mobile is horrible in every way. I would never recommend them.

3 out of 4 people found this review helpful

i dont see the problem

Overall Rating:
4 out of 5
By: andrew smith on Monday, March 16, 2009
From: murfreesboro, TN (United States)
Experience: 21 Days
Pros: Cheap plans,cheap phones

Cons: it takes about 2-3 days to get the internet.

Summary: We have two and both phones took around a day to program right. Ive never waited more then 5 mins for a customer service rep. I dont see what all the whining is about. The customer service rep. even called me back to see if my phone was working properly,the same one that actually helped me orginally. Verizon,T-MO,never did that. I have the cheapest phone they had. The internet works like it did on my old Nokias from T- Mo. Slow but ok. These arent I-phones, your not getting a 5 gig 200 dollar device but I never missed a TXT or a call to my knowledge.

6 out of 7 people found this review helpful

Don't Let Boost Trick You

Overall Rating:
1 out of 5
By: Lisa Jackson on Wednesday, March 11, 2009
From: Brooklyn, NY (United States)
Experience: 20 Days
Pros: 50.00 a month unlimited

Cons: Where do i start. If you do not intend to make or recieve calls this is the plan for you.

Summary: I have been a customer for three weeks. I left Sprint after 10 years. Well actually i transfered within sprints network since they own boost mobile. i do not recieve calls. I can rarly make calls. Internet is a joke. Text i only get text messages from them. DO NOT GET BOOST.

5 out of 7 people found this review helpful

Why are these companies so rude and nasty

Overall Rating:
1 out of 5
By: Michael Mortimer on Tuesday, March 10, 2009
From: San Francisco, CA (United States)
Experience: 45 Days
Pros: Prepaid, no credit check, easy to sign up.

Cons: Spotty service; Rude and condescending custo service; Takes a long time to get a live person.

Summary: I have had all the big carriers since 1989. Been with T-Mo since 2002. I got this for my parents, as a first cell phone. Did not want to pay for a contract or hassle with signing them up.

Ease of signing up, great. But that is how it is with anyone and anything, isn't it. Nice as heck when they want your money, but once signed up, then the rude, nasty people take over.

Service was spotty at times. When I called on behalf of my folks (who don't know squat about phones, they are in their eighties) it took me hours to get someone. When I did they basically told me that all phones and all carriers have problems at times, so I should man up and take the pain.

So based on all that I switched the parents to Virgin Mobile (who uses Sprint's network, I think). So far so good.

What is it with these bargain basement companies? I checked out Metro PCS before and they got rotten reviews too. I read lots of comments saying to stay away from Metro PCS because of rude and condescending CSRs. Fast forward to 2009 and there are the same complaints.

These cheese-bags must rotate from one lousy carrier to the other (and the car lots to work for some extra coin).

Sorry for the bad review, but it's not our fault.

2 out of 5 people found this review helpful

Boost Mobile: Don't Get Screwed - Horrible Service

Overall Rating:
1 out of 5
By: Mark Massey on Monday, March 09, 2009
From: Austin, TX (United States)
Experience: 30 Days
Pros: cheap plans and unlimited $50 plan.

Cons: service which has too many disruptions, data which does work majority of the time, customer service which can take you days to reach (if you ever reach them), and customer service rep's which are rude and inexperienced.

Summary: I got suckered into the $50 Unlimited plan, to find out my phone's service was constantly disrupted, that my text nor web worked, and when I tried to reach customer service it was hours before I could reach anyone, then after they didn't like handling my call at all. Go with Boost and you're going with Sprint (same company but different network).

3 out of 4 people found this review helpful

Boost could use a Boost....

Overall Rating:
1 out of 5
By: Jeremy Johnson on Sunday, March 08, 2009
From: Gilbert, AZ (United States)
Experience: 3 Days
Pros: No Contract...

Cons: Everything else...

Summary: In life, you get what you pay for. However in the case of Boost it's far from the truth. Yeah, it's 50.00 for everything...but what the hell is that good for if you can't receive or make calls. I purchased the phone 2 days ago and am completely fed up already. After purchasing the phone on the way to work, I had 3 dropped calls in the course of 15 min. Not only is there a serious problem with dropped calls/unable to make them...I've yet to receive a text message reply under 2-3 hours after being sent. I've called "Tech Support" three times total and ironically, the first two times after waiting around 15 min the call would drop. I feel completely scammed by this company and can't believe I left Alltel for them. I had Cricket when they first came to Arizona and am incredibly ashamed to admit, not only was it cheaper (Unlimited as well) but I rarely got dropped calls...and the calling area was 1/8 that of boost. I'll be canceling my service tomorrow.

4 out of 4 people found this review helpful

WORST SERVICE EVER EXPERIENCED - BAD CS

Overall Rating:
1 out of 5
By: Stephen Walburg on Thursday, March 05, 2009
From: San Antonio, TX (United States)
Experience: 4 Months
Pros: good array of cheap phones, boost unlimited $50 everything

Cons: service undependable, text-web only works a portion of the time, customer service people nasty-rude and unhelpful

Summary: i tried boost for a few months but had constant service issues. it could take 24-48 hours to contact customer service. after 1 day of no service and customer service which wouldnt do anything about it i switched over to t-mobile and told boost customer service to 'do-themselves'.

6 out of 7 people found this review helpful

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