Boost Mobile User Reviews
Pros: 50/month Unlimited Everything (phone, text, data, internet). Great Reception. Cons: Internet service on lower end phones could use some upgrading, but cannot expect top notch for what you paid. It is usable and what you would expect from a low end phone. try getting all these features for the same price from your carrier....I did not think so. SO STOP WHINING....and be realistic! Summary: If you want a phone with all the bells and whistles, and want to pay a lot...then please go elsewhere and whine!!! If you want quality service, great price, a decent phone then join the club. 5 out of 14 people found this review helpful
Pros: No contract Cons: No service Cant get text messages RUDE customer service reps Summary: Never mind the phone is a piece of crap! Try calling customer service to see why you cant get text messages or anything else for that matter. I was transferred three different times, disconnected, and when you do get through to someone they cant help you ( that's not there department) the hold time each time I was transferred was up to 30 minutes. When I finally did get someone on the line to help me she was the rudest person I have ever dealt with! I have been in customer service for over 10 years and have worked with lazy creeps before but today with Boost was the worst display of customer service I have ever experienced. I feel ripped off, and taken advantage of. 9 out of 10 people found this review helpful
Pros: no contract, 50$ a month Cons: cheap, crappy, unreliable, scamming, liars, rip off, no customer service, texting sucks, phone not user friendly, broken promises. Summary: Where do I start, first off they tell you the phone takes 72 hours to start working, but you have to know if you like the phone enough to keep it within the hour you buy. How do you know you like it if you can't use it. Second when i did get my phone refunded they ripped me off of 160 dollars, make sure you ask for cash. Next off, you go to call customer service and they are morons, all they can say is they've done everything they can do. What now? Picture messaging still isn't working even after over a week, i can't get texts unless i text first, and they say they are better than cricket they make dog crap look good. There phones are totally outdated and i would not reccomend boost mobile to anyone accept maybe baffoons. 9 out of 12 people found this review helpful Pros: No contract Cons: Just about everything Summary: Where do you start? the Customer Service is terrible. I mean they honestly don't have a clue about anything. Calls were always dropping; The phones are terribly outdated. I couldn't text for the first 5 days after activation. I call customer care for help with the problem and they say there is nothing they can do. I was just going to have to wait. Finally the text works, but even that is a waste of time. I text people throughout the day an never get nothing back. Turns out every night at about 2:30-3:00am my phone goes crazy with a bunch of texts people have sent me throughout the day. I made the mistake of calling customer care because after waiting 30min all they could say was that's just the way it is and their is nothing they could do. I only had that prob half the time. All the other times the text NEVER EVEN WENT THROUGH, and when it did go through it wouldn't reach the other person til 20-30min later. And when I ever did receive a text I would have to sometimes wait up to 5min to download it. A lot of time I would wait 5min and it would just say "transport error". This happened quite frequently. I'm with AT&T now and their 10x better. DO NOT JOIN BOOST. 5 out of 5 people found this review helpful Pros: Great price, coverage area, friendly customer service (so far!). Cons: Very basic phone. Took about a day for txt messages I received to show who sent them. Now it works perfectly. Summary: I purchased this phone at Target for $30.00. I did so hesitantly because of some of the reviews here. However, Boost still seemed like the best deal for me. I'm doing the dollar a day plan. The phone is very basic but it works fine. I've not had any problems with missed calls or bad signal. Another reviewer posted a review a few weeks ago who lives in the same county as me. I've not had any of the problems they had! Also, there were plenty of 757 area codes available when I activated. The reception is great, phone is inexpensive, I've only had one run in with customer service (My husband accidentally clicked the wrong area code while activating my phone) and the agent was incredibly polite and gave me a new number within 2 minutes of us dialing the number. I've only had the phone for a few days but really, it's a dollar a day, I don't see how this is a bad deal. 3 out of 4 people found this review helpful Pros: outstanding call quality! Cons: none Summary: Boostmobile is an excellent company for people who want nextel features as well as the walkie talkie. besides i don't see what's wrong with them, they have excellent reception on the nextel's national network and great call quality.in my view i prefer this company over companies like t-mobile and verizon anyways. also for those who have bad comments i say:get a life you inferior rodents. i only wish they had more phones espeacially the new nextel blackberry curve that was released other than that nextel,boost,sprint you rock! i'm now 16 years old and i have an i880grey using boostmobile's service and it's excellent. i've been with them for more than 2 years and i've had no problem. Nextel,boost fan for ever. 2 out of 4 people found this review helpful Pros: At first its great, just give it about a week Summary: I have had many cell phones over the past couple years and i cant seem to find one that works for me. Boost mobile would have to be one of the worst (besides virgin mobile), You barely get any bars and the reception is absolutly horrible when your talking, the phone cuts out so much that there isnt a point in having it. The phone itself was over $100 and I was supposed to get a free month when the cell phone was bought but that didnt happen. The customer service sucks, there is none what so ever, my phone wont take pictures anymore and it wont store anything, im only getting some of my text and only some of my text messeges are getting sent and FORGET about picture texting and making and receiving phone calls...need i mention this is only the second month i have had it?!!!?!? 1 out of 1 people found this review helpful Pros: Pay as you go plans are good, PTT is great Cons: Phones are the plastic counterparts of Nextel's, customer service is a joke if you need it, it should just redirect to a Nextel Tech Summary: I got couple of the boost 335s, I gave them to my brother and the other one to my parents... it worked well in a few places where BOTH Sprint's and Boost online maps says it doesnt, even the PTT was clear 1 out of 2 people found this review helpful Pros: Couldn't think of any Cons: The sound quality on the phone is lousy, can never get any bars, slow to receive and make calls, out of date models, pre-paid plans not as great as they are advertised. Summary: I received my boost phone for my birthday so i couldn't really pick the phone but my relative said it was the best looking one. so i activated it, and at first i was excited, i finally had a phone. but, the calls were slow and no one, friends or family, could never reach me. i called customer service but they were no help and told me i couldn't get a refund. 2 out of 2 people found this review helpful Pros: Great coverage cool phones Cons: none Summary: I think that the people who are writing the horrible reviews are ridiculous it's like all people do these days is complain complain complain and can never be satisified with anything that they have, I mean of course every company has its problems but I bet when you get a different phone with a different company you will have similar problems or different ones. I have had my phone for two years now and it works fine for a PREPAID phone I don;t expect it to work miracles. Come on people quit being haters on a fine company 2 out of 8 people found this review helpful |
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