celluar one _ the nightmare after at&t wireless
Overall Rating:
1.3 out of 5
By: richard shivers on Thursday, October 08, 2009 1.3 out of 5From: anchorage, AK (United States)
Experience: 1 Years
Pros: some say that their plans were cheaperCons: poor customer service, poor cellular serviceSummary: when at&t got dropped got out of the Alaska market, the incompetents (aka: cellular one ) took over, for months there was nonexistant and/or poor customer service and this company fleeced their customers with
substandard service. Their TDMA cellular service got worse and worse, and they expected eveyone to sign a new 2 year contract when they decided to change to GSM service. Now were're back to AT&T again, and I'm waiting for AT&T to abandon this market again, and coerce their customers with another incompetent service provider.
substandard service. Their TDMA cellular service got worse and worse, and they expected eveyone to sign a new 2 year contract when they decided to change to GSM service. Now were're back to AT&T again, and I'm waiting for AT&T to abandon this market again, and coerce their customers with another incompetent service provider.
AT&T screwed them up
Overall Rating:
5 out of 5
By: Stephanie Duquesne on Wednesday, June 24, 2009 5 out of 5From: Olean, NY (United States)
Experience: 5 Years
Pros: They had top notch reception and customer serviceCons: phone selection was weak if you were looking for the exclusives Cingular was picking up at the timeSummary: AT&T ripped all that Cellular One had that was good out and replaced it with their cold mechanical gears and mega-corporate policies.
Sure I like the iPhone, but would go back to my Nokia 5165 if it meant I could have the level of service (and unlimited minutes) back again!
Sure I like the iPhone, but would go back to my Nokia 5165 if it meant I could have the level of service (and unlimited minutes) back again!
Cell one rocks
Overall Rating:
5 out of 5
By: zach potto on Sunday, August 24, 2008 5 out of 5From: taylor, WV (United States)
Experience: 3 Years
Summary: This company has the best service ive ever seen!!
Unlimited texting is only 15$ a month!!
The only down side is that free nights dont start til' 9-0-clock.
it is now a part of ATT which means you can get phones offered by AT&T too!!!
I love CellularONE
Unlimited texting is only 15$ a month!!
The only down side is that free nights dont start til' 9-0-clock.
it is now a part of ATT which means you can get phones offered by AT&T too!!!
I love CellularONE
Worst Customer Service Ever!
Overall Rating:
1 out of 5
By: Danielle Egercic on Monday, September 17, 2007 1 out of 5From: Farrell, PA (United States)
Experience: 4 Years
Pros: The coverage is pretty goodCons: When you have a problem with your phone they don't seem to care.Summary: Since I bought a new KRZR in March, Cellone has been overcharging me for my text messages. Customer service won't get back to me or fix the problem. One person will tell me I can get a credit and the next will tell me I have to pay for it. HORRIBLE! Once they get your money they don't care!
26 out of 47 people found this review helpful
Stop Counting Minutes
Overall Rating:
4 out of 5
By: Mindy Gall on Wednesday, July 25, 2007 4 out of 5From: Butler, PA (United States)
Experience: 10 Years
Pros: Cellular One is the only provider that offers totally unlimited minutes. Anytime, anywhere. I have never had problems with their service, only issues with equipment that are issues with all carriers. But even those were resolved and the customer service was extremely helpful throughout the process.Cons: My kids would say the con is the lack of selection of the fancy phones. I disagree. I want a phone, not an MP3 or laptop. We have no landline, so the most important factor of the equipment is a reliable phone. Summary: There are no carriers that offer unlimited minutes, anytime, except CellularOne. I have three phones (my 2 college kids and myself). Anyone with kids in college know there is no way to keep their calls to a minimum. CellularOne has been great. I have no problems at all. No plans to ever switch.
36 out of 61 people found this review helpful
