Pros: You never have to worry about your bill, unless you don't pay your bills on time... then there are late fees. You can talk and text all you want and whenever you want. Very simple and "to the point" cell phone provider. A lot of very nice phones to choose from. No contracts is the best! Very inexpensive for unlimited minutes!!
Cons: Customer service number is difficult to deal with. Some of the phones have issues and if you don't take care of your phone, chances are... you'll have to buy a new phone or pay for another through insurance if you have it. Since they don't have contracts, they are limited with what can be exchanged through manufacturers warranty. Insurance also sometimes isn't worth it, but if you calculate what you spend on phones AND service in a year time... it's ALWAYS cheaper than what you would spend with
Summary: Words to the wise: It's not expensive at all... so I recommend doing your best to pay your bill on time or setting up auto bill pay so that it's never late. Their billing system isn't the greatest and sometimes bills can be confusing if you pay late all the time. Although not as big of a company as some others, Cricket is very dedicated to providing great service and making sure their customers are satisfied. I found that you will get treated how you treat the employees. If you are honest and treat them with respect, most employees will do what they can for you. If you go in demanding things and expect them to do something they can't, don't expect anything to come out of it but a headache. Remember, they are limited to what they can do because of the fact they have no contracts and unlimited service. If you are honest and friendly, most employees will do whatever they can for you. Keep in mind, even though you may have to buy a new phone once a year or so... you are still saving a lot of money and stress compared to most companies.
