Pros: Customer service rep answered quickly and was helpful each time I called This is a very easy phone for Sr. Citizens to use.
Cons: Bought a card to add minutes and had to call the rep to make sure it added the time but they walked me through it and made sure the minutes finally got added.
Summary: This is a great phone for people who just want to have a cell phone in case of emergencies and to use occasionally for long distance calls. You don't have to have a contract and it is easy to add minutes. Perfect for the elderly...and easy to use.
