Pros: The push to talk feature is the best things about this service, it really comes in handy when you don't need to have a full conversation.
Cons: I've never had a problem with their Cust. Service Dep. But their service is horrible! I lost service constantly, suffered countless dropped calls and at times there were interseptions, where I could hear an anonyous conversation from another user while I was on the phone. Very weird. ALSO, very important, if you make any changes to your plan, you AUTOMATICALLY renew your contract for an additional 2 years!
Summary: If you MUST have the walkie talkie feature, then this is the best bet, otherwise i would not recommend it.
Pros: Generally good service for business people who need to stay in touch with their employees with two way radio
Cons: Absolute lack of customer service!
Summary: I had to replace my blackberry unit after one year and I upgraded to the blackberry 7000i. Not much of an upgrade really. After less than 90 days using the $249.00 phone it crashed. Nextel offered me the deal of a lifetime, they would replace their defective phone for $35.00. I couldn't believe what I was hearing, I had to pay them to replace their defective phone! What service! I chose to take my business somewhere else. I had only been a customer for 10 years.
30 out of 51 people found this review helpful
Pros: 2 Way Feature (That's it)
Cons: In and Out of service,Pricing,Plans,Customer no-service
Summary: Obviously the people who wrote praising Nextel/Sprint must work for them.I live in a thriving area of Jacksonville where the service is terrible and completely unreliable.I get the "no service" on my phone whenever I get near my area and it is well known to be an area where the service will not work on a regular basis. What blows me away is that since the merge between sprint and nextel nothing has improved but has seemed to have gotten worse.Also, my buddy ordered a bigger battery for his phone and he received the battery without the cover which was backordered. They didn't bother to tell him this so now if he wants to use the phone with new battery.........he has to tape it on.They have absolutely NO customer service. Unvbelievable.
24 out of 40 people found this review helpful
Pros: Two-way feature, free incoming calls and unlimited two-way
Cons: Poor signal quality, two-way can be unreliable at times, phones can be expensive
Summary: Nextel has its pros and cons. On the good side, it is the only company to offer free incoming calling and a lot of people use the Nextel two way service. I think Nextel probably has the best two-way service available. Unfortunately the two way system acts up and won’t complete the call. They are definitely the lowest on the signal compared to the other carriers. Also all of Nextel phones are outrageously priced. The cheapest camera phone starts at around $250.00, where as Verizon and Cingular sell camera phones for $40.00. I would recommend Nextel if a lot of other people carry it and you plan on using the two-way feature most of the time. If you need to use it as a regular phone try Cingular or Verzion.
16 out of 26 people found this review helpful
Pros: Love the walkie talkie features they provide with their phones Customer Service is also great
Cons: Seems that it dosent pick up where alot of other carriers do
Summary: Mostly happy with nextel services Customer service is always friendly as well as helpful.The walkie talkie feature is great I work for a small company and we use this feature all the time it really conserves our minutes which saves us money. We only hope the coveradge area will expand.
15 out of 26 people found this review helpful
Pros: Push to talk
Cons: See summary
Summary: Ever since the merge with the other phone company...I now get poor reception. I have reported it many times...according to them there is nothing they can do about it..I have tried to cancel but they want to charge me $200 to do so...I can see if I was wanting to cancel do to me just wanting to change to another company, but do to poor service and the fact that they are not planning to do anything about it is insane.
15 out of 31 people found this review helpful
