Pros: Cheap.
Cons: Dropped calls, ok phones, and a team of customer service reps that take 3 days to call you back
Summary: We have a business account with NTelos that was set up before I began working for my company. All of our business is local in the Hampton Roads area...and let me tell you, the reception is awful! I get at least 3-4 dropped calls per day and I'm sitting in my office in Norfolk! I have to constantly move my phone from one side of my desk to the other to receive missed calls...it's just random; sometimes it works and sometimes it doesn't. If you are a business considering NTelos, test out their phones first in your area. I am calling to cancel soon
