Southern Linc company profile

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General information
Name	Southern Linc
User rating	3 Add review
Customer base	260,000
Customer service hrs.	24 hours/day, 7 days/week
Network information
Network type	iDEN
Frequencies/Bands	800/850
Coverage area	National Nextel network
Roaming partners	Nextel
Service activation area	Southeastern U.S. including Mississippi, Alabama, Georgia, and Florida
Our review
	Company Overview: SoutherLINC Wireless is a subsidiary of Southern Company, which owns several energy companies in the Southeastern United States. Network Benefits: Standard wireless voice combined with push-to-talk service; Wireless Web and email services including BlackBerry support; Special mobile data services for businesses, public safety groups, and others. Special Plan Features: Instant LINC push-to-talk minutes, free incoming text messages, monthly plans available for under $30/mo. Unique Features: Family Reunion plans share cell and Instant LINC minutes with up to three additional lines; several rugged/weatherproof phones available. Pros: Family Reunion plans offer good value with push-to-talk services. Cons: Not all plans include nationwide long distance; limited number of handsets available; better priced plans require two year service agreement. Coverage: Regional coverage in the Southeastern U.S. including Mississippi, Alabama, Georgia, and Florida. Customer Service: SoutherLINC has been praised for their service during Hurricane Katrina and other severe weather in their coverage area.

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 Reviews

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No service

Overall Rating:
1.3 out of 5

By: A Louder on Monday, November 02, 2009
From: Douglas, GA (United States)
Experience: 10 Years

Summary: After 10 years I am about to leave Southern Linc. Their service began great but has declined year after year. My latest phone was the last straw. I literally can not make a phone call and they say they will not look at my new phone because the moisture tab is light pink. Apparently humidity will void your warranty and yet they still sell the phones everyday in South Georgia. Now I am locked into a two year contract with no cell capability and spotty push to talk service. This limited capability all comes with a price tag equal to that of my wife's Blackberry with email and internet service.

spotty service

Overall Rating:
2 out of 5

By: Jennie Adams on Monday, February 26, 2007
From: Milton, FL (United States)
Experience: 3 Months

Pros: Great phone with a great deal.

Cons: very spotty coverage, garbled phone calls, extreme delays in messaging.

Summary: Have only had service 3 months. Garbled calls, spotty service, dropped calls, delayed messaging, and no return of emails (preferred method of contact cause phone doesnt work half the time). Its looking like its worth the 200 cancellation fee to switch.

28 out of 57 people found this review helpful

My I870

Overall Rating:
5 out of 5

By: Ricardo Colon on Sunday, September 24, 2006
From: Baxley, GA (United States)
Experience: 3 Years

Pros: It has great signal in the county are

Cons: If you go out of the county it tends to drop calls

Summary: I am pleased with this phone, and the carrier, I only wish they would put another tower to help in less drop calls.

35 out of 62 people found this review helpful

more rural towers

Overall Rating:
3.7 out of 5

By: mitzi green on Thursday, August 24, 2006
From: arlington, AL (United States)
Experience: 1 Years

Pros: ease of use, wonderful service inside city limits,many locations of retail stores, updates per text msg on plans, sales etc.

Cons: no rural towers.

Summary: Overall, I am satisfied with my Southern Line service. The only drawback for me is the fact that I live in a rural area where the nearest tower is miles up the road. If I need to "linc" someone while I am at home, I have to either get in my car and go up the road or walk around in my yard until hopefully I find a spot where the linc will beep on and I can get through to someone!

35 out of 64 people found this review helpful

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