Summary: After 10 years I am about to leave Southern Linc. Their service began great but has declined year after year. My latest phone was the last straw. I literally can not make a phone call and they say they will not look at my new phone because the moisture tab is light pink. Apparently humidity will void your warranty and yet they still sell the phones everyday in South Georgia. Now I am locked into a two year contract with no cell capability and spotty push to talk service. This limited capability all comes with a price tag equal to that of my wife's Blackberry with email and internet service.