Pros: Very great deals on plans and service.
Gets all the new phones mostly before any other carrier in the united states
Cons: Slow customer service, but is improvement based on the previouse years.
Summary: This is my 6th year with sprint, and i have to say they have come a very long way. From bad customer service sprint is now a very decent customer friendly company, and i think it has alot to do with Dan Hesse. The best thing i love about sprint is its plans, and services offered at a really low price compared to hideous prices from other companies such as att. Sprint is one of the first companies in the U.S to get new cool gadgets, and that another thing i love about the company.