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T-Mobile To Go user review



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2

Fair service, awful customer service

By: Bill Szech on Thursday, July 24, 2008
From Hanover PA (United States)
Experience: 1 Years
Pros: Inexpensive prepaid service; much cheaper than Verizon.

Cons: T-Mobile is UNWILLING to disable receiving text messages, which I never use, and I have been receiving numerous texts from associates/creditors of the former owner of my phone number. Joined a class action suit against T-M since they absolutely won't help me disable texts, which they charge me money for.

Summary: Spotty service around Hanover PA, especially south of town. Customer service has been pretty unhelpful as to the unwanted text/spam issue.

5 out of 5 people found this review helpful