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T-Mobile To Go user review



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1.3

Worst customer service ever, minutes just vanish, a nightmare, avoid

By: M C on Saturday, September 27, 2008
From Naples FL (United States)
Experience: 1 Years
Pros: Phones are OK

Cons: Customer service is the worst I've ever encountered. I've exchanged tens of emails witout any resolution. I called TMobile, all representatives say they are "delighted" to work with you but they really don't solve anything. Minutes just vanish.

Summary: Customer service is the worst I've ever encountered. I've exchanged tens of emails witout any resolution. I called TMobile, all representatives say they are "delighted" to work with you but they really don't solve anything. Minutes just vanish.

2 out of 5 people found this review helpful