Pros: OUTSTANDING customer care!! BRAVO!
Great Coverage!
Cool phones!
GSM Technology!
And AGAIN Terrific customer care!
Hotsp@Hme Service
Cons: Quite a few kiddy phones.
About 3 dropped calls per month.
Not all rate plans come with FREE Nights/We.En.
Poor mobile phone insurance...
Summary: T-Mobile USA is a great company! I have been with them for 15 months and I am VERY pleased! I love my phone(Sams. T519), I love my coverage, and I ADORE my CC agents!! They are like my 2nd family. I have had at&t and Sprint and T-Mobile is WAAAY better than both! Although I would prefer Verizon Wireless. However, I dont like the insurance policys and some of the phones. Like depending on how fancy your phone is, you will pay either 70$ or 110$ to have it exchanged if you have insurance. Verizon however, makes you pay only 50$ for any phone you have insured. Also, unless your paying $79.99 for a new phone w/ service, your gonna be looking at a little "kiddy" phone. Like the Sams. T639- I would consider a Kiddy phone. The Nokia 6301-I would consider I nice mature' phone. But overall T-Mobile is a great company to be with, and if your looking for good coverage, cheap plans, and satisfaction, T-Mobile USA is the way to go!! :)
Any Questions? Feel free to IM me on AIM! My screen name is "EHwurger"
4.7
