Pros: Customer Service and plan rates
Cons: Phone selection
Summary: I originally switched to T-Mobile from Verizon b/c I had no bars in the house I had recently moved to. I think T-Mobile has one of the best customer service centers I have ever spoken to. Everyone seems cheerful and happy when I call and they are always willing to help.
I think their coverage has gotten better over the years. I rarely have a dropped call anymore. Also their coverage map on their website is so detailed. It's great.
If they had a better selection of phones I would give them a 5 out 5.
