Pros: Amazing Customer service...when I walk through the door I feel welcomed. Nice associates. Great rates on plans. Free Battery swaps! Free incoming calls! Last time I went in the store, they told me that they have won JD Power and Associates Award 6 times in a row now for the best reception in the area. I will never change providers!
Cons: There are some "Agent" locations that aren't owned by US Cellular and don't seem to give the same level of service.
Summary: Refer to above