Pros: Not fealing any at the moment
Cons: Verizon is to big to care about anyone person anymore. Don't think they know the meaning of customer service anymore.
They call me up to 3 times a day 6 days a week soliciting me even though I have repeatedly requested and gone through the steps to not be called.
Summary: Walk into a store and there is a big sign for the price of the phone - WAIT - you are an existing customer, put your glasses on and read the fine print, the phone costs more for you. Even with all the rebates. Can't stand the way they do business, all they care about is collecting more and more cusomers, once they have you , forget it, they don't care. After all these years I'm switching because of my conversations with 3 so called customer service reps,and no resolution of the problems.
