ECG Easy 2.5 User Review

Pros: great prices

Cons: none so far

Summary: I am very pleased with the service.

Pros: Easy sign up.
Automatic billing.
No maintenance required.
Excellent rates, especially international to cellphone numbers which are costly with other carriers.

Cons: None.

Summary: It was easy to sign up. The rates are very good. The main reason for choosing this carrier is the low rate for calls to cellphone numbers in South Africa. E-mail bills are easy to read and provide all the important information witout opening a browser.

Pros: Have had zero issues, the only difference I notice from my old Quest line is a huge savings every month.

Cons: Absolutely None

Summary: I have another voip service Joi Phone at my Florida home. I have had to contact customer service numerous times and have been been left in limbo not knowing if I was disconnected or not (A recording states up front that you will not hear music or will there be any recording reminding you that you are still on hold) After being n hold for 40 -65 minutes, they inform you that you need to contact another call center. Not so with ECG. They answered within 4 minutes and were extremely professional and stayed on the line until they knew the problem was fixed. I will definitely switch to ECG for my vacation house when the contract with Joi is up.

Pros: 1) low per minute cost and
2) no phony monthly charges

Cons: I can't think of any

Summary: I am not a heavy long distance customer. I have yet to reach the minimum for ecg to bill my credit card.

Very smooth transition from old long distance company, except the old company lost some paperwork and continued to bill. ECG changed over right away.

Pros: Consistently excellent service. My phone bills are a fraction of what they used to be.

Cons: None.

Summary: I have been an ECG customer for 4 years with no problems and consistently great service. I have signed up my Mom and recommend ECG to everyone who likes to save money.

Pros: ***100% RELIABLE. We've not had a single problem in three years of using ECG.

***FANTASTIC CALL QUALITY. CQ has always been excellent.

***PHENOMENAL VALUE. The ECG Easy 2.5 plan is a great value -- 2.5 cents per minute, calls billed in six-second increments, no minimum usage fee, great in-state rate for us (3.5 cents/minute in Indiana). Our bills went from roughly $10-20 per month to about $3-6 per month. (ECG has actually lowered both their inter-state AND intra-state rates signif

Cons: It's been three years ago, so the gray matter is a bit foggy, but I believe that ECG did not reimburse the switching fee of $5. They weren't supposed to, so no error there. But some LD companies will reimburse you for the switching fee, so a tiny con. Of course, I more than made up for the switching fee in cost savings in my very first month of using ECG.

Summary: A long review, I know, but consider the length an indicator of how positive my experience with ECG has been.

In summary, our top 6 reasons for loving ECG are:

6. "Fee-free" Toll-Free,
5. Online Options,
4. Really-rockin' Rates,
3. Crystal-clear Quality,
2. Rock-solid Reliability,

and finally...

1. Smile-causing, Soul-stirring, Spirit-lifting Service.

To date I have yet to find fault with this company. Obviously highly recommended.

Pros: Good rates on most connection

Cons: Horrible rates to Hawaii -> 21c/min, that's more than calling to Europe! I'm switching.

Summary: I sadly didn't see that they had a different rate for Hawaii when I signed up and got caught with a rather large bill. I will be switching. Don't get caught!!

Pros: Works great! No problems!

Cons: None

Summary: Thanks!

Pros: I like the internet billing. Easy to pay.

Summary: I like the company and the ease at payment my bill. Auto payment is great. All I have to do is pay my credit card and don't have to worry about this bill being separate.

Pros: Much cheaper, no change in service quality, website easy to use, auto-pay and no paper makes it easy every month. The free 800 number useful for family friends kids.

Cons: None so far

Summary: There is no reason not to switch.