Pros: 2.5 cents a minute, paperless billing and payment,great customer service.
Cons: The instate rates seem to be a little high but I don't use it that much.
Summary: I was paying $20.00 a month for 400 minutes of long distance on a plan. It got to where we were only using about 300 minutes or less a month which cost about .07 cents a minute. The quality is great, paperless billing and payment is also a plus. I had an email telling me the credit card I gave them was about to expire and need to call them. A real person answered the phone after only a couple of rings and the updating of the card took less then a minute. My long distance is half what it was and I could not be more pleased.
Pros: The price is great. The bill is easy to read.
Cons: They only keep 6 months of bills on-line. I would prefer 12 months. On my plan you can not get paper bills.
Summary: I have the "Easy 2.5" plan. My per-minute rate is 2.5 cents for state to state and 3.9 for in state. There is a 59 cents monthly fee which I think is easily offset by the 6 second billing increment. (Some companies bill on full minute increments.) The bill has all the information that my old major phone company bill had but in a much more readable format. When I signed up ECG kept me informed by email about the process of switching over to them. Everything was clear and concise. I can't comment on customer service since I have had no need to contact them.
1 out of 3 people found this review helpful
Pros: Unbelievably economical. Excellent clarity. Staff very helpful.
Cons: none
Summary: Very satisfied, and appreciative to your Company for the reccomendation.I had a question about the origin of a charged call, and the ECG employee retrieved the call,which verified its authenticity.
1 out of 3 people found this review helpful
Pros: cost, easy to switch to ecg, great customer service
Cons: none
Summary: I have used this long distance service for about three months. I am very happy with it. I have encountered no problems with my long distance calls, they go through quickly and the quality of the calls is great. No bad connections. The customer service is very good. The low cost is great. I am saving money every month.
1 out of 2 people found this review helpful
Pros: Easy to deal with and does not have the stickiness that other companies like Cavalier has
Cons: None so far
Summary: I like to deal with people that do wat they say they will do. Yesterday I found out that Cavalier (my previous phone company) still had me using their services after i cancelled them on October 6. That is precisely why a Cancelled my services with them, but they are to sticky and stupid to understand that. Cato Sandberg
2 out of 2 people found this review helpful
Pros: everything
Cons: none
Summary: The only problem i had was getting ATT t release the service to ECG. ECG was very heplful through the process. Love the service.
2 out of 3 people found this review helpful
Pros: All Good
Cons: None
Summary: Inexpensive, easy to sign up, easy to read bills, but best of all, Price & Service
3 out of 5 people found this review helpful
Pros: Great service!
Cons: None
Summary: Service is fast and cheap!
3 out of 5 people found this review helpful
Pros: Inexpensive - good service
Cons: None
Summary: Very Happy with the service. No Complaints at all!
2 out of 6 people found this review helpful
4.7
