Pros: Very low price, great customer service.
Cons: Can't complain now that I'm in CA, but in FL the intrastate rates were a bit high.
Summary: I have been happy with ECG since the day I signed up. Customer service was great at explaining how everything worked initially, and they were also helpful during my move to transition service seamlessly.
I highly recommend ECG to anyone who is tired of paying the big phone companies $5.95 a month for the privelege of paying 5 cents per minute.