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MCI Net Value 4 cent User Review



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MCI
1
3.3
1.7
1.2
1.8

Get another service!

Overall Rating:
1 out of 5
By: Joseph Mintrone on Wednesday, February 11, 2009
From: Pownal, VT (United States)
Experience: 5 Years
Pros: Nothing that sticks in my mind.

Cons: Read below.

Summary: After a message left @ home I returned the call in the evening. Only to get a woman hard to understand. I informed her that a $58 payment had been mailed that afternoon. Five days later my longdistance was blocked. When I phoned them this time I was able to understand this woman better....But she still informed me untill they recieved the payment & waited the 7-10 days to post to my account. That I would be without longdistance service. This was the first time this had ever happened in several years of having MCI. I informed the woman I would be looking for another carrier & still nothing on her end but "is there anything else I can do for you today?"
The worst customer service EVER!!!

Long Distance Review

Overall Rating:
2 out of 5
By: Diana Ross on Tuesday, June 17, 2008
From: Cedar Rapids, IA (United States)
Experience: 3 Years
Cons: Very poor service

Summary: Long waiting times for resolution of problems. Lack of quick resolution to problems with billing and online access to account information.

6 out of 12 people found this review helpful

Dawn

Overall Rating:
1.8 out of 5
By: Dawn Curran on Thursday, September 21, 2006
From: Walnut Creek, CA (United States)
Experience: 1 Years
Cons: Frustrating customer service

Summary: I found their customer service to be severely lacking (they just didn't seem to care) as I was trying to correct a billing problem that kept cropping up month after month. I solved the problem by switching to another long distance carrier.

34 out of 49 people found this review helpful

Long Distance Review

Overall Rating:
2.3 out of 5
By: Julie Hart on Saturday, August 05, 2006
From: fort worth, TX (United States)
Experience: 3 Days
Pros: Top Name company

Cons: Customer service is weak

Summary: I was unhappy with MCI's customer service

31 out of 46 people found this review helpful

Long Distance - Did you know?

Many people think using Calling Cards are less expensive than using regular long distance. How can this be? Don’t they have to pay for the usage of the same lines as everyone else? Sure they do, but calling card companies have become experts in marketing tactics!

Read the fine print of the calling card, they often charge for units, not minutes. A unit can be any measure of time they decide, plus they often have minimum call amounts and round up to the next unit. The bottom line is, they have done the math, and it’s going to cost most people more money than selecting a good long distance plan.

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