Pros: Price, small but well-run business, located in New England, online bill access and payment, paperless statements
Cons: Initial $10 charge to verify your payment info (but it is credited to your bills until it's gone)
Summary: Got tired of a very old one-rate plan that was 10 cents a minute, and wanted something MUCH cheaper without a large monthly fee. (We usually don't make many Long Distance calls per month.) Well, this plan has worked out great for us so far (it's 4 months and we still haven't gone through the $10 verification money), and what's even better is we know we're supporting the economy back home, because the company is located in New England.