Pros: very low in-state rate, good customer service, convenient credit card billing
Cons: Pioneer website could be more user-friendly
Summary: Last November I signed up for the Pioneer 3.25 TalkCents service plan which is billed to my credit card. The cost has been less than I expected, and I like the convenience of having it billed on my credit card. After spending a year using calling cards and having to dial a 1-800 number and then a PIN number, and then the number I was calling, it felt truly liberating to only have to dial a 1 and then the number. My only complaint is that the Pioneer website is not easy to use and I called the customer service number to confirm when the service started. Otherwise I've had no problems and lots of cheap talk.
Pros: no minimum usage requirements
easy signup
easy bill and pay by check
Cons: None that I can see at this point
Summary: This has been everything that I expected and more. I was paying over $60/month to Verizon for very little long distance usage. Now my Verizon bill is under $40. We have two cell phones, so we just don't use much. Your service allows me to use what I need and really helps my budget. Thanks for your service!!!!
17 out of 35 people found this review helpful
Pros: Good low rates.
Cons: bad customer service.
Summary: Great rates and no service to speak of. I am disapointed and might change to a different provider .
25 out of 48 people found this review helpful