Pros: Inspite of the cons I mentioned, I still think this is one of the better deals out there.
Cons: They double-billed me for one international call. Luckily I noticed - they were good about giving me the credit. So no harm done eventually.
Also, they charge you $10 up front and then adjust it against your future bills. I don't like that.
Also, they don't pay the fees you incur with the local phone company to switch long distance.
Summary: No monthly fees (with no paper billing) - that's the main reason I signed up.
Pros: Sound is OK when it works.
Cons: Does not work, and I get no response to my e-mail.
Summary: Does not work. Was charged l.d. $5 connection fee three times, had a long talk with a Pioneer rep to have fee removed, and now when I make a long diatance call, I get a message that I do not have any l.d. carrier. But the latest Verizon bill has another $5 fee inlcuded. Verizon claims that I am connceted to Global Crossing, which must be another name for Pioneer. Pioneer did not respond to my e-mail.
12 out of 16 people found this review helpful
Pros: Great service and value. Would recommend it to anyone
Cons: Have to use a credit card for the automatic payment.
Summary: The sdervice is good, the switchover to them was easy. The price is great. Automatic payment is a nice convenience.
7 out of 9 people found this review helpful
Cons: I have to mail a seperate check for Pioneer. It doesn't come on my phone bill each month.
Summary: I love this phone company. I only wish that I got 1 phone bill each month. This is the cheapest long distance you can get and the quality is excellent. I will be a long time friend of Pioneer.
7 out of 7 people found this review helpful
Pros: no minimum usage, no monthly service fee, very low per minute rates
Cons: no reimbursement of switching fees, must make initial deposit when account is established ($10)
Summary: I normally have very little LD usage. I wanted a direct-dial, LD service with very low per minute charges and no monthly minimums or service fees. This plan fits my needs perfectly.
3 out of 7 people found this review helpful
Pros: Discounted LD
Summary: Need to improve access to LD...LD service was down 3 times in two months. There is nothing more frustrating than getting "circuits are busy".
3 out of 7 people found this review helpful
Summary: Great customer service. No problems getting set up. Great rates. Easy online billing.
5 out of 8 people found this review helpful
Pros: Cheap rate...Good domestic calls..
Cons: Interanatioanl calls are terrible due to poor voice quality
Summary: Overall recommended. Very good for domestic calls.
3 out of 5 people found this review helpful
Pros: Excellent service at a good rate. No problems at all.
Summary: Satisfied customer. Excellent service at a good rate. No problems at all.
2 out of 7 people found this review helpful
Pros: Excellent customer service - timely, friendly and professional.
Cons: None to report.
Summary: Very satisfied. Excellent customer service - timely, friendly and professional.
5 out of 8 people found this review helpful
4.1
4.5
