User reviews and ratings for TCI 3.5 Nation Balance long distance phone plan

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TCI 3.5 Nation Balance

Overall Rating:

3.5 out of 5

By: Stephen Silberstein on Wednesday, November 05, 2008
From: Vacaville, CA (United States)
Experience: 70 Days

Pros: Low cost, ease of use

Cons: Despite 2 written requests, can't get offer of credit card payment

Summary: With no decrement in service I've halved my monthly long distance bill from what charged by ATT. Reasonable overseas rates also a plus. Customer service was down twice ehen I called.

3 out of 8 people found this review helpful

Excellent service

Overall Rating:

5 out of 5

By: sacha skaggs on Monday, June 02, 2008
From: ponca city, OK (United States)
Experience: 60 Days

Pros: Great rates and great customer service

Cons: High taxes but that cannot be helped

Summary: TCI is wonderful. The rates are the best I have found. It is a little higher per minute than they say because of taxes. but its still a great deal. With taxes I pay less than 0.07 min. That is the best deal around. I have saved about 17.00 a month or 70% by switching from ATT to TCI. Best of all when you call you get a real person who speaks english. I highl reccomend.

9 out of 16 people found this review helpful

Phonedog service

Overall Rating:

3.3 out of 5

By: Janet Elsie on Thursday, April 17, 2008
From: Tonawanda, NY (United States)
Experience: 70 Days

Pros: Good selection of long distance providers

Summary: This is a good place to find a new long distance provider. Many choices and a lot of detail about each one listed. Found exactly what we needed.

12 out of 15 people found this review helpful

Good Long Distance Service

Overall Rating:

4.7 out of 5

By: Jennifer Goodrich on Tuesday, February 05, 2008
From: Spokane, WA (United States)
Experience: 2 Months

Pros: Cheap!!! I am happy with my service

Cons: It took several calls to TCI and qwest before I was able to add them as my long distance carrier.

Summary: I do recommend TCI.

15 out of 27 people found this review helpful

Total Call thumbs up

Overall Rating:

4.3 out of 5

By: Laura Lannin on Wednesday, January 02, 2008
From: Chatham, NJ (United States)
Experience: 90 Days

Pros: Very easy to switch service, painless online sign up, and the savings is just phenomenal.

Cons: I was surprised that a high tech company would send paper bill when the online sign up is so easy. I would prefer to be able to pay the bill online, but they do offer recurring credit card payments via their paper bill system.

Summary: Worth the switch! We cut our landline phone bill by over 30 dollars per month.

15 out of 30 people found this review helpful

I obtained this service for my mother-in-law

Overall Rating:

5 out of 5

By: Kimberly Postupack on Sunday, November 25, 2007
From: Alpharetta, GA (United States)
Experience: 4 Months

Pros: A substantial cost savings, excellent quality and excellent customer service.

Summary: My mother-in-law previously subscribed to Verizon for her local and long distance service. She had asked me to help her find a carrier with a better rate. I did some research via the internet and TCI had a plan that fit her needs. She is very happy she made the switch from Verizon to TCI. She is able to make state to state and local long distance calls for a fraction of the cost she paid to her previous carrier and there are no hidden costs or unexplained charges. I am responding to this survey because my mother-in-law does not have a computer but I reviewed the form with her so that I could provide accurate responses.

16 out of 35 people found this review helpful

Need Caller ID (TOTAL CALL INT'L)

Overall Rating:

4.8 out of 5

By: V Berry on Monday, October 29, 2007
From: Scottsdale, AZ (United States)
Experience: 90 Days

Pros: Low price, good cust service and paper bill.

Cons: No Caller ID shown when calling out. Many people won't answer thnking its a solicitor.

Summary: I would recommend but add caller ID !

20 out of 32 people found this review helpful

Satisfied Customer

Overall Rating:

4.5 out of 5

By: E D on Friday, October 26, 2007
From: Northern NJ, NJ (United States)
Experience: 2 Months

Pros: Significant savings

Cons: Delayed start

Summary: Very happy I made the change. Significant savings. Took about two weeks for the change to be processed. Not a big deal but I would have liked to have known that it would be a while.

15 out of 35 people found this review helpful

Long distance service

Overall Rating:

5 out of 5

By: Maria Yu on Tuesday, October 23, 2007
From: Beltsville, MD (United States)
Experience: 3 Months

Summary: My son recommended Total Call International service to me realizing that I have relatives and friends in China. I am very pleased with the service first of all I do not need to dial all different numbers in order to be connected. At my over 80 age, this is definitely a plus in long distance dialing. Secondly there's no minimum usage fee or other hidden fees. All seniors should have this kind of service.

15 out of 31 people found this review helpful

Review of Total Call Phone Service and Customer Support

Overall Rating:

4.3 out of 5

By: Jill Dyer on Thursday, October 18, 2007
From: Lake Jackson, TX (United States)
Experience: 45 Days

Pros: Excellent price and phone service.
Excellent plan with post-payment and no fees.

Cons: Poor online update capability.
Long waiting time to talk with customer service.

Summary: Customer Service is excellent once you get through the queue. I have waited 5 to 30 minutes and have also hung up to try later. I had to call to change my e-mail address and add a payment option. After initial inconveniences, service is well-worth the cost.

16 out of 31 people found this review helpful

TCI 3.5 Nation Balance User Review

TCI 3.5 Nation Balance

Excellent service

Phonedog service

Good Long Distance Service

Total Call thumbs up

I obtained this service for my mother-in-law

Need Caller ID (TOTAL CALL INT'L)

Satisfied Customer

Long distance service

Review of Total Call Phone Service and Customer Support

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