Pros: Really great rate! Dependable service!
Cons: The caller id says "Call Center" -- friends may think your call is from a telemarketer.
Summary: If you are looking for a great long distance rate, TCI is a good choice. You have to dial a toll-free number first, then dial your long distance number. Just put TCI's toll free access number on your speed dial, and away you go. I moved to TCI after giving up on Vonage because of poor audio quality. At 4.9/minute, you can't beat the price, and the audio quality is excellent.